Australia-wide sales enquiries | 1300 885 295

Australia-wide sales enquiries | 1300 885 295

Melbourne Branch Remains Open

Following the Victorian Government’s move to Stage 4 restrictions, we wanted to let you know the changes we’ve made to ensure the health and safety of all whilst we operate through this time.

Committed to the Community

We remain committed to the well-being of the greater Mascot Engineering community.  Each decision came about based on various risk assessments and consultation with our team in line with the new Government regulations.

Reduction in staff on site

The number of staff on-site have been reduced to the bare minimum and we have strict processes and protocols in place to help reduce the spread.

Business Continuity

From the outside, the changes are minimal and are in place so we may continue to provide the trade with the products you rely on with the level of service you know and trust.  From the inside, we’re well prepared for a range of possible outcomes and have continuity plans in place which we’re reviewing regularly.

Contactless Service – Pick ups & Deliveries – 8am-3pm Monday to Friday 

Mascot delivery vehicles (including courier and freight partners) from Tullamarine remain on the road.

We will continue to capture the responsible persons full name and driver number (if applicable) when delivering goods or when being picked up from our branches rather than requiring physical signatures on POD’s.

When visiting our site, you’ll notice several changes… each has been devised to ensure a healthy and safe interaction between you and our team.  We require all visitors to be wearing face coverings (our team will be too of course) and that you allow sufficient time from placing an order to arriving so we can ensure your goods are packed and ready for collection – reducing your time on site.

COVID Safe Plan

Our Melbourne team is in a fortunate position given the characteristics of our site.  The yard is large with plenty of space for loading and unloading and the undercover areas have fantastic ventilation and air flow.  We’ve implemented all the suggested monitoring measures for the reduced number of staff on site and we’re happy to share our COVID Safe Plan with you.

We’re here for you – Communication

All staff are still available via phone, email, facetime, zoom, teams, whatsapp etc.

Call 1300 885 295 or email sales@mascoteng.com.au

We will continue to monitor the advice and operate accordingly… always with the health of our team, customers, suppliers and all Victorian’s top of mind.

Nick Taylor